We value you as a customer, and strive to deliver complete satisfaction with every floral gift. We guarantee fresh, beautiful arrangements and plants that will last at least seven days. Feel free to let us know if we can improve our service in any way. You are our best advertising and we welcome the opportunity to prove to you that florists turn feelings into flowers!
SUBSTITUTION POLICY:
Our Policy:
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in timely manner. The utmost care and attention is given to your order to ensure that it is similar as possible to the requested item.
FLOWERS:
* In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
* For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
* If the floral container shown online is not available, a similar container will be used.
PLANTS:
* For green and blooming plants, similar plants may be substituted of equal or greater value.
* For one-of-a-kind plants, such as orchids, we make every attempt to match the plant type, but may substitute with another color.
* If plant container shown online is not available, a similar container will be used.
SPECIALTY GIFTS:
Fresh, beautiful flowers and plants that will last at least 7 days. Guaranteed.